Frequently Asked Questions

Order Processing and Delivery Timelines

Orders are processed within one to three business days. Tracked delivery takes between seven to fifteen business days depending on destination coordinates and carrier transit times.

Checking Product Sizes and Dimensions

Every furniture piece and accent item lists exact measurements in centimeters and inches on its detail view. We recommend checking your room dimensions prior to placing an order.

Returns and Refund Conditions

Returns are accepted within thirty days of delivery for items in their original condition and packaging. Please contact our support team at bhassane964@gmail.com before initiating a return.

Need further assistance with your order?

Our customer care team operates via email with typical reply times between twenty-four and forty-eight hours.